Telephone access in treatment is normally authorized in the course of treatment, though typically it can be forbidden in the first week or so while the patient goes through withdrawals. The individual likewise needs time to adapt to the treatment program, and this can best be achieved without having distractions such as telephone access.
Another consideration is contact with adverse influences or the patient fueling already damaged relationships by conversing before they have done enough self-evaluation and restorative healing. It is best for the individual that contact be put off until the individual is at an improved place physically, mentally and emotionally.
Reducing phone access is not a penalty or attempt and imprison and segregate patients. It is simply about helping the individual to offer the best possible opportunity for healing. One problem with phone accessibility and contact with the external world continues to be patients finding ways to get their substance of preference snuck into the treatment facility. Limiting telephone access up until the patient reaches a specific condition in healing, assists in easing the risk of this happening.